Support & policies

Answers before and after you order.

Product questions, compatibility, delivery and returns are all handled directly by ModuMint support.

Shipping

Available shipping destinations and charges are confirmed before payment. Orders are prepared for tracked delivery after the payment and address details have been confirmed.

Delivery estimates vary by destination and carrier. Any available tracking information will be shared when the parcel is dispatched.

Returns

If an item arrives damaged, incomplete or materially different from its listing, contact us promptly with your order number and photographs. We will review the issue and arrange an appropriate resolution.

Unused items returned under an applicable change-of-mind right should normally be in their original packaging with all included accessories. Customers should contact us before returning anything.

Compatibility questions

Send us the device model and the port or power requirement you are checking. We will confirm what the product supports before you order.

Product care

Keep charging and electronic accessories away from liquid, excessive heat and visible cable damage. Stop using an accessory if its casing, plug or cable becomes damaged.

Privacy

ModuMint uses customer details to process orders, provide support and meet applicable legal and accounting obligations. We do not sell customer data.

Payment details are handled by the approved payment provider and are not stored by ModuMint. Contact us if you have a privacy question.

Terms

Product descriptions should be reviewed before ordering. Prices, delivery options and applicable charges are shown before payment. Nothing in this store limits rights that cannot be excluded by law.

For order, returns or product questions, contact hello@modumint.com.